Information

Information

Studio & Shop Opening Hours:

Monday 11 - 5

Tuesday - Friday 11 - 6

Saturday 10.30 - 6

Sunday 11am - 5

Standard Delivery

You are charged a flat rate for your orders. So order as much as you like, it'll cost you the same!

We are a small studio shop, with only two employees and process all orders on a day to day basis. Please allow 5 working days for delivery. We do our best to get your orders out to you as soon as possible. Any concerns or queries please email us at hello@dowsedesign.co.uk

UK £2.70 Europe £8.50 & Rest of World £15.50. Orders are normally dispatched within 2 - 3 working days. At busy times such as Christmas this may be longer, so please make allowances for this. Jewellery & small orders are sent by Royal Mail. Larger items are sent by courier within the UK. 

Jewellery Care

We recommend keeping your jewellery in it's packaging or in a sealed container. A zip lock plastic bag is a good way to do this. This will slow down the tarnish on the silver chain and ear wires. Store jewellery separately to avoid scratching. Damp and hot conditions causes all jewellery to tarnish quickly so please avoid. Apply perfumes or cosmetics before you put on your jewellery, applying directly to jewellery will effect it's condition. The silver chain and steel units can simply be washed with hot soapy water. The brass jewellery has a coating to delay tarnishing. As with any brass product it will darken in time. You may like this effect and wish to leave it as it is. If you wish to maintain the brighter finish clean first with nail varnish remover and follow by using a domestic brass cleaning product. Wash well with hot soapy water. In some very rare cases some peoples skin ph levels may create premature tarnishing of the brass. If in this scenario this happens to you please contact us and we will swap your piece for a steel version. 

 

Contact

hello@dowsedesign.co.uk

tel: 01273 640203


27 Gloucester road
Brighton BN1 4AQ